Shipping policy

Last updated: June 2026

Our Commitment

At Nesti, we are committed to ensuring that every order is prepared, dispatched and delivered as efficiently and securely as possible.

Order Processing

Orders are typically processed within 1 to 3 business days after payment has been successfully confirmed.

During periods of high demand, promotional events, public holidays or exceptional circumstances, processing times may be extended.

Transit Time

Once your order has been dispatched, the estimated delivery time within the United Kingdom is:

5 to 8 business days

Transit time refers to the period during which your parcel is being transported to the delivery address provided at checkout.

Estimated Delivery Time

The total estimated delivery time consists of the order processing time plus the shipping transit time.

For orders delivered within the United Kingdom:

Processing time: 1 to 3 business days;
Transit time: 5 to 8 business days;
Estimated total delivery time: 6 to 11 business days.

All delivery timeframes are estimates only and are not guaranteed.

Delivery may be delayed due to circumstances beyond our control, including adverse weather conditions, carrier delays, customs procedures, public holidays, periods of exceptionally high demand or other unforeseen events.

Shipping Methods

We currently offer free shipping on eligible orders.

Additional shipping options may become available in the future and, where applicable, will be displayed during checkout.

Taxes and Duties

Orders may be subject to taxes, customs duties or other government charges in accordance with applicable laws and regulations.

Any such charges are determined by the relevant authorities and remain the responsibility of the customer where applicable.

Delivery Issues

If you experience any issues with the delivery of your order, please contact us at:

contact@nestishopp.com

Our support team will investigate the status of your shipment and, where necessary, liaise with the shipping carrier to obtain further information.

Delivery Information

Customers are responsible for providing accurate, complete and up-to-date shipping information when placing an order.

If an incorrect, incomplete, invalid or outdated delivery address is provided and the order is shipped to the address supplied, Nesti cannot be held responsible for:

Refunds;
Replacement shipments;
Additional shipping costs;
Returned parcels;
Any loss resulting from inaccurate shipping information provided by the customer.

Customers are encouraged to carefully review all shipping details before completing their purchase.

If you notice an error after placing your order, please contact us immediately. Changes can only be made if the order has not yet been processed or dispatched.